FREE Shipping & Returns

 Shipping  

Orders placed before 7pm ET (4p PT) will be shipped the same day. We ship FEDEX ground, but may utilize other carriers to expedite delivery. All orders are shipped 100% complete.  

From the date your order is place, expect to receive it:
West Coast: 1-2 days
Southwest: 2-3 days
Mid West: 3-4 days
East Coast: 4-5 days

Shipments to Alaska, Hawaii or outside of the USA are not eligible for free shipping. Freight will be prepaid and added to the order total.  

Return Policy

Should you need to return an order, a credit or refund will be issued the same day we receive the returned goods. Returns must be made within 15 days of receipt of products to receive a full refund. 

Returned products must be intact, unopened and in the original packaging. A re-stocking fee for all products may be imposed for opened or missing products. All original and return shipping costs are the responsibility of the customer unless the return is a result of our error.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed your return.

Thank you,

BOW WOW WASTE